Your questions, our answers

A sadaqa jariya is a continuing charity: a deed whose benefits carry on over time. Its impact endures, and its reward keeps reaching the believer even after death, by the permission of Allah.

No. Goutte d'Espoir is a local business. You are not donating to a charity: you are buying a service, the construction of a well and the photo and video record that proves it.

Anything that brings lasting good to a community: building or funding a well, taking part in the construction of a mosque, supporting a hospital, contributing to education or equipment. What matters is that the deed be useful and that its benefit continue over time.

A well serves a whole community: around 40 people day to day, and up to 400 beneficiaries depending on how dense the village is and what local needs are.

Building a well is a complex undertaking: surveying, logistics, permits, materials, labour and on-site supervision. We handle setting up the project with local partners, we follow the construction, and we send you photos and videos so that you can see for yourself the work you made possible.

Local teams, on site, with whom we work on an ongoing basis. That is what keeps costs under control and keeps us present for the whole duration of the work.

In Uganda, allow 3 to 5 weeks between payment and receiving the report. In the other countries (India, Sri Lanka, Cambodia, Niger, Togo), the stated timeframe is 4 to 6 months: water tables are deeper, permits take longer and villages are harder to reach. You are told when the work starts, then again when the well is commissioned.

Every project is followed on the ground by our local teams. When the work is finished, you receive the photos and videos of the site: the drilling, the construction, then the commissioning of the water point.

Yes. The well is recorded under the name you give: your own, or that of someone close to you, living or deceased. That name identifies the project in our records and travels with the photos and videos sent to you.

Yes. You can ask that no name be attached to the well or published: we simply keep a record so that we can send you the evidence.

Yes. In that case a collective name can be given, or several names, as you prefer.

It pays for surveying the village and securing permits, the drilling and the materials, the wages of the local teams who build the well, transporting equipment to the village, commissioning, then the photos and videos sent to you. It also covers running the business: coordination, customer follow-up, payment fees and the margin.

Payment is by bank card, on a secure page. You receive an order receipt by email straight away.

Yes. You can contribute whatever you choose, on your own or by supporting an ambassador's fundraiser: contributions add up until a whole well is funded.